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An Integrated Label is one (or more) sticky labels embedded into an A4 sheet. Commonly integrated labels are used to print picking slips or invoices and a shipping label in one pass. Uses can include:
Delivery address
Delivery address and return address
Delivery address and marketing information.
Everything is printed on one sheet in one pass.
There is no need to change between plain paper and label paper.
There is no need to match invoices and labels before picking.
With all information printed in one pass picking errors will be reduced.
Yes. We manufacture using approved PEFC (The Programme for the Endorsement of Forest Certification) 90gsm paper sourced only from sustainable sources and manufactured in a carbon neutral factory. We are able to produce labels including the FSC or PEFC Certification Chain of Custody, if this is required on bespoke orders. See here for more information.
Yes, we have handling instructions which are sent out with every order. You can view them here.
In each box, there will be a sheet with the full handling instructions. You can see these here.
Yes they can – within reason, labels of almost any size or combination can be accommodated within a given document. Such requirements would need to be produced as bespoke orders and priced accordingly. For plain products we may on occasions take the decision to make a new requirement into a stock item if demand justifies it. Please see the section on bespoke products for more information.
We can supply integrated labels in any position to suit your specific requirement, even if you require more than one label. Please see the section on bespoke products for more information.
Yes, we can. We do not currently make any of our stock products using recycled paper – the main reason simply being cost. However, it should be noted that all our paper comes from PEFC approved (sustainable) sources – find out more about our environmental credentials here.
All our stock products are produced using our ‘high tack’ adhesive, which will adhere permanently to most surfaces. We can also supply forms manufactured using a special freezer grade adhesive for bespoke orders, where the surfaces or conditions involved require it. Please specify on our enquiry form if you require this.
Our integrated stock labels have a strong permanent adhesive, which is great for most types of packaging. We do recommend asking for some free samples if you want to try them out first on a surface that is not a standard packaging type. Please email us for any further information on info@labelstree.com.
Yes; click here. If for any reason you cannot find what you need, please do not hesitate to contact us . A number of templates are also available for other software/shopping cart systems – just email us what you need and we will do our very best to help. Please note that we very much welcome customers sharing their templates with us to help others – all suggestions and donations gratefully received!
Different label formats are compatible with different software – please use our compatibility finder to find out what labels would work with your needs.
While we can recommend specific ranges of labels that are compatible with Magento, PayPal, EBay, Amazon, Lightspeed eCom (previously SEOshop), MetaPack, osCommerce, PostNL, Bol.com, Sage and Quickbooks, our labels are also compatible with other platforms which give you more flexibility in layout. Such platforms include Shopify, Linnworks and WooCommerce, as well as software packages like Microsoft Word. If in doubt, please get in touch; you are also welcome to request some free samples to test the product before placing an order.
Yes, we provide free samples for all of our product range. Samples can be ordered, free of charge, through the website – click here to order your FREE sample. You can also print out a full template which will show the positioning of all labels – see here for all templates . Templates are also available from each individual product page.
We currently accept online payments via Stripe and PayPal. Credit card payments, such as Mastercard and VISA, are processed using either Stripe or PayPal. Please note that all PayPal transactions are subject to a 3% surcharge on the total payment amount due.
The processing of the payment may be done by a third party service provider, in accordance with our privacy policy. The payment service providers’ terms & conditions are supplementary to the LabelsTree General Terms & Conditions. Your bank statement may include a reference to the third party service provider (e.g. “Stripe”).
For large business accounts with annual orders totalling over €1,000, we are able to offer a credit account – please contact us for an account application form. Opening a credit account is subject to credit status and specific account Terms and Conditions will apply.
Samples are sent by post and should arrive with you within 2-3 business days (if you are based in Benelux, France or Germany).
Orders for fewer than 10 boxes placed before 13:00 CET/CEST will be despatched that day (Monday to Friday only); they will be sent on a 2-3 day Track and Trace service. On despatch, you will be emailed the Track and Trace code so that you can track your goods. Our courier may contact you by email or SMS (if a mobile number is provided) to let you know the time slot for your delivery. If there are any problems, please email us on info@labelstree.com.
Larger consignments are sent on a 3-4 day Pallet Service, with collection dependent on vehicle availability. Note that an additional charge may apply if you require a timed delivery.
These shipment times are only relevant in The Netherlands and Belgium – other destinations may vary; please see the table at D3, below.
We can deliver all over Europe. The standard transit times (in working days, i.e. excluding weekends and any local holidays) are as follows:
| COUNTRY | STANDARD TRANSIT TIME (PARCEL) |
|---|---|
| Austria | 3-4 days |
| Belgium | 2-3 days |
| Bulgaria | 4-7 days |
| Canary Islands; Ceuta/Melilla (Spain) | 3-7 days |
| Croatia | 4-7 days |
| Czechia | 3-4 days |
| Denmark | 3-4 days |
| Estonia | 4-7 days |
| Finland | 5-7 days |
| France (not including Corsica) | 2-4 days |
| Germany | 2-4 days |
| Greece | 5-7 days |
| Hungary | 4-7 days |
| Italy | 3-7 days |
| Latvia | 4-7 days |
| Lithuania | 4-7 days |
| Luxembourg | 2-3 days |
| Madeira and The Azores (Portugal) | 3-7 days |
| Netherlands, The | 1-3 days |
| Norway | 3-5 days |
| Poland | 3-4 days |
| Portugal (excluding Madeira and The Azores) | 3-4 days |
| Romania | 4-7 days |
| Serbia | 4-7 days |
| Slovakia | 4-6 days |
| Slovenia | 4-6 days |
| Spain (excluding the Canary Islands, Ceuta and Melilla) | 3-4 days |
| Sweden | 3-7 days |
| Switzerland | 3-5 days |
Please note: these are standard shipment times, but unfortunately we have no control over any delays experienced at Customs (if applicable) or in the event of industrial action or other disruption. We will endeavour to keep you updated of any delays known to us, based on the information we have available from our couriers at the time.
Please email us at info@labelstree.com if your goods should fail to arrive. We will then follow this up with our couriers and, should it come to it, organise a new delivery if required.
We would kindly ask you to wait for your delivery for a couple more working days beyond the expected date if you have not received your order within the specified delivery time. Orders despatched by post, and particularly pallet orders – especially those across international borders – may experience several days’ delay.
If, after a few days, you still have not received your order, please make sure you have let us know (by emailing info@labelstree.com) and we will solve the problem.
If you have signed in when placing your order, you can log in and ‘Review your Order’ to find the current status of your order. Any change in your status will usually also be automatically communicated via e-mail. Please email us for any further information on info@labelstree.com
f you wish to return a product for any reason, you have the right to send the product back within 14 days after delivery. The goods must be unused and in perfect condition. Please contact us by email to info@labelstree.com so that we can arrange the return. Click here (PDF) for our standard cancellation form.
Once the goods have been inspected and we are satisfied with their condition, we will issue a refund for the price paid, minus any original outgoing carriage charges.
In the unlikely event that, upon receipt of your delivery, you find that you have ordered the wrong stock, we are happy to arrange for an exchange of goods, once the price difference has been agreed and adjusted accordingly. As our website and box end labels clearly state the sizes and dimensions of our labels, we cannot accept that the wrong size was only discovered once the boxes were opened, so all boxes must be in their original shrink wrapping in order for them to be exchanged.
The easiest and simplest way to exchange is for you to re-visit the website and order the correct goods that you require, and meanwhile follow the Returns Policy as stated above (see FAQ E1 above). As soon as we receive the item(s) and have checked the condition, we will issue a refund to you within 7 days.
NOTE: We DO NOT charge a re-stocking fee on returned items.
Yes, there is. We recommend fanning the forms prior to putting them into the printer. This allows them to separate more easily.
Ideally, the sheets should always be picked up by the printer ‘paper end’ first – this is simply because most laser and inkjet printers use a ‘scuff paddle’ to push the top sheet off the stack and into the feed rollers which send it on its way. If these paddles are trying to pick up the label backing patch, then their chances of consistent success are greatly reduced.
Most printers have a simple ‘firmware switch’ to flip the output by 180 degrees, if your print requirements mean that the sheets need to be used in a particular way See below:
You can use the print setup control within your browser. Make sure the size is set to A4 and then try adjusting the margins to move the output up, down, left & right within the A4 page ‘frame’. Also, please make sure that the printer you are using is set to the correct paper size (A4 and NOT “US Letter”) and that any page scaling (‘fit to paper’) is turned off. Please email us for any further information on info@labelstree.com
LabelsTree has a strict policy when requesting personal information of our customers. We ask you only the information necessary to help you.
In addition, like most reliable websites, we use the SSL (Secure Socket Layer) technology, an advanced security technology that protects the personal information when it is sent over the internet. We do not store sensitive personal information like credit card numbers outside the payment process. This may mean that you need to enter this information more frequently, but this also means that you can be sure that this information is not preserved.
SSL is the standard technology supported by Google Chrome, Microsoft Internet Explorer/Edge, Apple Safari, Mozilla Firefox and other popular browsers. We use this technology to transmit credit card data and protect your personal information.
All information about our privacy policy, please visit our privacy policy page.
All information about our terms and conditions can be found in our terms and conditions page.
At LabelsTree, we pride ourselves on using ethically sourced paper, to an ISO 14001 standard, in a carbon neutral factory. Find out more about LabelsTree and sustainability.
To ensure you get the most from LabelsTree, have a look at our tutorials, templates, and other resources . If in doubt, order a free sample.
At LabelsTree, we pride ourselves on using ethically sourced paper, to an ISO 14001 standard, in a carbon neutral factory. Find out more about LabelsTree and sustainability.
To ensure you get the most from LabelsTree, have a look at our tutorials, templates, and other resources . If in doubt, order a free sample.
Paying for your items is easy. Choose from iDeal, PayPal, Visa or MasterCard. It’s easy with our One Page Checkout.
Use this link to get in touch with us.
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