Product Information

An Integrated Label is one (or more) sticky labels embedded into an A4 sheet. Commonly integrated labels are used to print picking slips or invoices and a shipping label in one pass. Uses can include:

  • Single Labels:

Delivery address

  • Double Labels:

Delivery address and return address
Delivery address and marketing information.

  • To save time:

Everything is printed on one sheet in one pass.
There is no need to change between plain paper and label paper.
There is no need to match invoices and labels before picking.

  • To reduce errors:

With all information printed in one pass picking errors will be reduced.

  • To simplify returns.
    No need to supply customers with returns details after the fact – simply print a label at the same time the invoice is printed.
Various selling platforms format their invoices in a different way. We offer a variety of labels compatible with many of the different platforms. If you simply print from Word, we have templates suitable for each of our labels. If you’re not sure which label you need, you can download some of our templates and simply try it out; alternatively, order one or more of our sample packs to try it out on the real thing.
Yes, the sheets & integrated labels are guaranteed laser and inkjet compatible.

Yes. We manufacture using approved PEFC (The Programme for the Endorsement of Forest Certification) 90gsm paper sourced only from sustainable sources and manufactured in a carbon neutral factory. We are able to produce labels including the FSC or PEFC Certification Chain of Custody, if this is required on bespoke orders. See here for more information.

Yes, we have handling instructions which are sent out with every order. You can view them here.

We recommend that the products are used within two years of manufacture.

In each box, there will be a sheet with the full handling instructions. You can see these here.

  1. Delivery notes
  2. Picking sheets
  3. Picking labels
  4. Label paper
  5. Packing notes
  6. Picking slips
  7. Return forms
  8. Integrated labels
  9. Integral labels
  10. A4 sheet with labels
The short answer is ‘no’ but we monitor such requests and will offer popularly requested formats as stock items if it becomes commercially viable to do so. Please note that all plain sheets can be rotated 180 degrees before laser or inkjet printing, if the label is needed the opposite end. Please also note that minor positional differences can often be dealt with by simply tweaking your print margins in ‘page setup’.

Yes they can – within reason, labels of almost any size or combination can be accommodated within a given document. Such requirements would need to be produced as bespoke orders and priced accordingly. For plain products we may on occasions take the decision to make a new requirement into a stock item if demand justifies it. Please see the section on bespoke products for more information.

Yes, as a bespoke production the sheets can be printed to both front and reverse in up to eight colours in any combination. Please note that although it is also possible to pre-print the reverse of the self-adhesive patch, this is best avoided as it necessitates pre-printing of the label patches prior to application to the sheets, substantially increasing the cost of the final product.

We can supply integrated labels in any position to suit your specific requirement, even if you require more than one label. Please see the section on bespoke products for more information.

Yes, we can. We do not currently make any of our stock products using recycled paper – the main reason simply being cost. However, it should be noted that all our paper comes from PEFC approved (sustainable) sources – find out more about our environmental credentials here.

All our stock products are produced using our ‘high tack’ adhesive, which will adhere permanently to most surfaces. We can also supply forms manufactured using a special freezer grade adhesive for bespoke orders, where the surfaces or conditions involved require it. Please specify on our enquiry form if you require this.

Our integrated stock labels have a strong permanent adhesive, which is great for most types of packaging. We do recommend asking for some free samples if you want to try them out first on a surface that is not a standard packaging type. Please email us for any further information on info@labelstree.com.


Yes; click here. If for any reason you cannot find what you need, please do not hesitate to contact us . A number of templates are also available for other software/shopping cart systems – just email us what you need and we will do our very best to help. Please note that we very much welcome customers sharing their templates with us to help others – all suggestions and donations gratefully received!

Different label formats are compatible with different software – please use our compatibility finder to find out what labels would work with your needs.

While we can recommend specific ranges of labels that are compatible with Magento, PayPal, EBay, Amazon, Lightspeed eCom (previously SEOshop), MetaPack, osCommerce, PostNL, Bol.com, Sage and Quickbooks, our labels are also compatible with other platforms which give you more flexibility in layout. Such platforms include Shopify, Linnworks and WooCommerce, as well as software packages like Microsoft Word. If in doubt, please get in touch; you are also welcome to request some free samples to test the product before placing an order.

Ordering & Payment Methods

All products have an easily identifiable fruit image for easy re-ordering. If you previously registered on our site, ensure you have logged in using the same email address as previously and you will be able to reorder from your order history using a single click.

Yes, we provide free samples for all of our product range. Samples can be ordered, free of charge, through the website – click here to order your FREE sample. You can also print out a full template which will show the positioning of all labels – see here for all templates . Templates are also available from each individual product page.

We currently accept online payments via Stripe and PayPal. Credit card payments, such as Mastercard and VISA, are processed using either Stripe or PayPal. Please note that all PayPal transactions are subject to a 3% surcharge on the total payment amount due.

The processing of the payment may be done by a third party service provider, in accordance with our privacy policy. The payment service providers’ terms & conditions are supplementary to the LabelsTree General Terms & Conditions. Your bank statement may include a reference to the third party service provider (e.g. “Stripe”).

For large business accounts with annual orders totalling over €1,000, we are able to offer a credit account – please contact us for an account application form. Opening a credit account is subject to credit status and specific account Terms and Conditions will apply.

We will provide you with a VAT invoice for your accounts. If you are based in the EU and are VAT registered, please add your EU VAT number into the allocated box in the correct format (see FAQ C6, below). The VAT will be removed from your order.
To correctly insert a VAT number at the checkout, you must drop the country prefix* and not input any spaces between the characters/numerics. You must also make sure the country in which the VAT numbers are registered is selected at the delivery address. *For example: a VAT number registered in the Netherlands that look like this: ‘NL999999999B99’ would need to be input as 999999999B99.
We will automatically email you an invoice when you place an order as your order confirmation.
In the unlikely event that your item is not in stock, we will back order for you. We will email you with the option to cancel or amend your order if you would rather not wait.
If you give us this number, we will give it to the courier to help facilitate your delivery.

Despatch and Delivery

Samples are sent by post and should arrive with you within 2-3 business days (if you are based in Benelux, France or Germany).

Orders for fewer than 10 boxes placed before 13:00 CET/CEST will be despatched that day (Monday to Friday only); they will be sent on a 2-3 day Track and Trace service. On despatch, you will be emailed the Track and Trace code so that you can track your goods. Our courier may contact you by email or SMS (if a mobile number is provided) to let you know the time slot for your delivery. If there are any problems, please email us on info@labelstree.com.

Larger consignments are sent on a 3-4 day Pallet Service, with collection dependent on vehicle availability. Note that an additional charge may apply if you require a timed delivery.

These shipment times are only relevant in The Netherlands and Belgium – other destinations may vary; please see the table at D3, below.

The shipping cost is determined at checkout, once you have specified the delivery address. Shipping costs will vary depending on the overall weight of your order, the destination country and the shipping method most appropriate to get the order to you.

We can deliver all over Europe. The standard transit times (in working days, i.e. excluding weekends and any local holidays) are as follows:

Austria3-4 days
Belgium2-3 days
Bulgaria4-7 days
Canary Islands; Ceuta/Melilla (Spain)3-7 days
4-7 days
3-4 days
3-4 days
4-7 days
5-7 days
France (not including Corsica)2-4 days
2-4 days
5-7 days
4-7 days
3-7 days
4-7 days
4-7 days
2-3 days
Madeira and The Azores (Portugal)
3-7 days
Netherlands, The
1-3 days
3-5 days
3-4 days
Portugal (excluding Madeira and The Azores)
3-4 days
4-7 days
4-7 days
4-6 days
4-6 days
Spain (excluding the Canary Islands, Ceuta and Melilla)

3-4 days
Sweden3-7 days
Switzerland3-5 days

Please note: these are standard shipment times, but unfortunately we have no control over any delays experienced at Customs (if applicable) or in the event of industrial action or other disruption. We will endeavour to keep you updated of any delays known to us, based on the information we have available from our couriers at the time.

Yes. We are used to managing our clients’ print requirements – please contact us so we can help. We will work with you to work out the optimal frequency of deliveries that you would need and set up delivery schedules to meet your needs. This schedule will be reviewed to make sure you are getting what you want when you need it.
If you are a Dutch customer and require the delivery vehicle to have a tail-lift or for the goods to be handballed, please mention this in the ‘Notes’ section of your order. If you are an overseas customer, these facilities may be available – please check with us if this is something you require.
Yes, boxes – but not pallets – can be delivered to floors other than ground floors. For deliveries of 10 boxes or more, our couriers may deliver on a pallet – if this is likely to cause a problem for you, please advise us when ordering.
Yes – and we will pass your instructions on to the courier. Please note, however, that if you request such a delivery then you are taking responsibility for the goods should they go astray during delivery.
We have reviewed our pricing structure to ensure that our prices remain competitive for delivery to Benelux. Our costs for delivery to other parts of Europe vary, which is why we have different rates for different areas.
We already factor in a “volume discount” into our prices, which is why our rates per box differ depending on the quantity you order, and we have introduced a new “pallet rate” (72 boxes) to make sure the delivery costs are allocated as efficiently as possible for high volume orders. If you are looking to order a larger quantity (3+ pallets), then please do contact us because, in some circumstances, we can negotiate better rates with one of our pallet carriers.

Please email us at info@labelstree.com if your goods should fail to arrive. We will then follow this up with our couriers and, should it come to it, organise a new delivery if required.

Prior to delivery, the carrier will contact you (by email or, if you have given us your mobile number when you placed your order, by SMS) to let you know what time they expect to make the delivery. They will also give you the option to deliver to a neighbour or leave the boxes in a safe place. If however you were not in, they will usually leave a card letting you know where your delivery was left. If there is not an option to leave the box with a neighbour or in a safe place they will attempt to re-deliver on another day or let you know how to find the depot where you can collect your order.

We would kindly ask you to wait for your delivery for a couple more working days beyond the expected date if you have not received your order within the specified delivery time. Orders despatched by post, and particularly pallet orders – especially those across international borders – may experience several days’ delay.

If, after a few days, you still have not received your order, please make sure you have let us know (by emailing info@labelstree.com) and we will solve the problem.

If you have signed in when placing your order, you can log in and ‘Review your Order’ to find the current status of your order. Any change in your status will usually also be automatically communicated via e-mail. Please email us for any further information on info@labelstree.com

Returns and Exchanges

f you wish to return a product for any reason, you have the right to send the product back within 14 days after delivery. The goods must be unused and in perfect condition. Please contact us by email to info@labelstree.com so that we can arrange the return. Click here (PDF) for our standard cancellation form.

Once the goods have been inspected and we are satisfied with their condition, we will issue a refund for the price paid, minus any original outgoing carriage charges.

In the unlikely event that, upon receipt of your delivery, you find that you have ordered the wrong stock, we are happy to arrange for an exchange of goods, once the price difference has been agreed and adjusted accordingly. As our website and box end labels clearly state the sizes and dimensions of our labels, we cannot accept that the wrong size was only discovered once the boxes were opened, so all boxes must be in their original shrink wrapping in order for them to be exchanged.

The easiest and simplest way to exchange is for you to re-visit the website and order the correct goods that you require, and meanwhile follow the Returns Policy as stated above (see FAQ E1 above). As soon as we receive the item(s) and have checked the condition, we will issue a refund to you within 7 days.

NOTE: We DO NOT charge a re-stocking fee on returned items.

Printing & Handling

Yes, there is. We recommend fanning the forms prior to putting them into the printer. This allows them to separate more easily.

Ideally, the sheets should always be picked up by the printer ‘paper end’ first – this is simply because most laser and inkjet printers use a ‘scuff paddle’ to push the top sheet off the stack and into the feed rollers which send it on its way. If these paddles are trying to pick up the label backing patch, then their chances of consistent success are greatly reduced.

Most printers have a simple ‘firmware switch’ to flip the output by 180 degrees, if your print requirements mean that the sheets need to be used in a particular way See below:

Printing & Handling

Yes, by far the best way is to ensure that the sheets are picked up by the printer paper end first – this way, the label backer patches cannot snag the edge of the next sheet as it comes out of the printer. See the question above on the best way to feed the sheets.

You can use the print setup control within your browser. Make sure the size is set to A4 and then try adjusting the margins to move the output up, down, left & right within the A4 page ‘frame’. Also, please make sure that the printer you are using is set to the correct paper size (A4 and NOT “US Letter”) and that any page scaling (‘fit to paper’) is turned off. Please email us for any further information on info@labelstree.com

Information Security

LabelsTree has a strict policy when requesting personal information of our customers. We ask you only the information necessary to help you.

In addition, like most reliable websites, we use the SSL (Secure Socket Layer) technology, an advanced security technology that protects the personal information when it is sent over the internet. We do not store sensitive personal information like credit card numbers outside the payment process. This may mean that you need to enter this information more frequently, but this also means that you can be sure that this information is not preserved.

SSL is the standard technology supported by Google Chrome, Microsoft Internet Explorer/Edge, Apple Safari, Mozilla Firefox and other popular browsers. We use this technology to transmit credit card data and protect your personal information.

In addition to the information, which you supply to us, information and data may be automatically collected through the use of cookies. Cookies are small text files the site can use to recognise repeat users and allow us to observe behaviour and compile aggregate data in order to improve the site for you. Our cookies also enable us to enhance your visitor experience by storing information about the products and services that you select, so that we can provide you with focused information each time you visit our website. Most browsers automatically accept cookies, but you can change your browser to prevent cookies being stored; however, if you do turn cookies off this will limit the service that we are able to provide to you.

All information about our privacy policy, please visit our privacy policy page.

All information about our terms and conditions can be found in our terms and conditions page.